4 /5 Alexandra Harrell: Great customer service! We were asked several times by the employees if we needed assistance. Decent selection of boots. If youre a larger size (mens 12 and 13) then the selection is definitely more limited and only a handful of wides. Only complaint was the way the boots were organized on the floor. The boots were organized by size except for the work boots, which were organized by style.
5 /5 Rebecca Jo: Found a nice pair of SHYANNE boots for $129 and the lady working there was very nice helping me find a pair that fit well!
5 /5 Amie English: I recently visited. This store. Let me tell you customer service was great . I was able to find everything I needed. Thanks to the assistant manager. Every one else was to busy amongst themselves to even help to answer a question.
Nevertheless very helpful.
Cassandra McDaniel Sarah, who helped me today was such a gem! So friendly and helpful, told me about the promotions, and was just a very cool, sweet person.
Joseph Nguyen This location was able to assist and resolve an issue my wife had with her online order. My wife tried calling Lofts customer server number 3 days in a row to get assistance, but no luck since wait times were long, the call back feature doesnt seem to work since they never called back.
Aaron Gonzalez World class customer service here. Went in December 1st in the evening and a younger gentleman helped us out. Very helpful and polite! Answered all of our questions and made our shopping experience great. Will definitely keep coming here! Love the clothes as well.
SGM So Ash from the Visalia California location gave me exceptional service went far beyond any expectations and accomplished amazing customer service answering every question and being very helpful thank you Ash and also another worker there Jack was Very pleasant and kind both of these workers were outstanding thank you 5 star service