Free People - Santa Barbara
Alex Avoid at all cost! I came in with a return and they claimed I had already received the refund. When I tried to take my item back they got aggressive and wouldn’t let me take it back. They claimed I had to call customer service. I called customer service and they informed me the item was returned and the gift card was spent after I had left the store. This will be reported to the BBB. Terrible customer service and sketchy employees.

