Levi’s Outlet Store - Shop CA (Near Tulare)

5 /5 Joseph Menchaca: I had purchased a pair of jeans in the wrong size for my son for Christmas. The correct size wasnt carried by the store. Living 30 miles away not only did the young lady order me the correct size she also had them shipped directly to me. Excellent customer service. Her associate number is 680590. Sorry I didnt catch her name

5 /5 Christopher Hamberg: With my past life working in a active retail environment on the corporate level I would like to share a big shoutout to this location for hiring a major talented associate like Stevie! I know this feedback is going to make it through the pipeline especially on a district manager level so please share this to the everyone in your corporate office as Stevie deserves to be recognized and NEEDS to have a development plan on making her a leader because she would truly be an inspiring one! The experience I had was something magical - once when entering the store it was busy which is a beautiful thing to see. Everyone did the “welcome in” which to me is quite common and is a non-negotiable but Stevie took a step forward and had beautiful helicopter view where she directly came to me and had her introduction to the customer (me) perfectly. The conversation flowed and seamlessly was able to gather data as to why I came into the store. After she built a strong rapport with me and my mother by celebrating my weight loss and needing need pants she effortlessly guided us to the section she felt I would I love while letting me know of the sale which once again I know is a non-negotiable when it comes to letting the customers know but she was hitting her marks while still holding that strong bond that was made in a few seconds. My BIGGEST WOW MOMENT was how she did the most perfect thing for customers is gave me options from the rapport she build from asking those open ended questions. Another WOW moment for me is she subconsciously used The Who, who, and YOU method meaning while I was in the fitting my mother told she said “well now he’s getting pants you should to let me show you” like absolutely amazing! She lead fearlessly and built that basket!! *she literally took me around the store for shirts, accessories, pants and they were added to my basket** What was really inspiring was I can tell that she is passionate about people and celebrating everyone who walks in that door. I ended up almost spending $400 because of her alone which rarely happens because I can tell when someone is not being authentic and needs to hit their goal but that wasn’t the case with her. The magic she brings to this location needs to be is seen and she deserves more than a weekly meeting shoutout. Please partner with your peers and SM on how to evolve this talent to a district trainer. Stevie thank you for shining bright and making Sunday afternoon a memorable one. If the DM or SM would like to connect for a conversation about my experience feel free to reach out Take care and have a successful Q4!

5 /5 Julieta Camargo: We did some shopping they have a very good sells and Juan the employee was very nice and gave us an extra discount. We left happy and will definitely come back again..

5 /5 Haarvin Gill: Jessica was very very kind and super duper helpful she helped find everything and was very patient best worker out there.