Mode - (Near San Bernardino, CA)

1 /5 Marissa Martinez: My mother n sister came in to shop Chinese lady kept on recording and taking pictures of them like if we don’t always buy clothes there RUDEEEEE nobody want to steal clothes that’s already cheaper then what u pay for .

1 /5 Michelle P: I went here for the first time a couple weeks ago. Right when you walk in there is security at the door who was nice and said hello. But as soon as you start walking around you see signs posted everywhere that are yelling at you about all the rules to shop in the store. One of the strangest rules they had was you are not allowed to carry more than 2 items no exceptions. These signs are in caps and with lots of exclamation marks. Its like they dont want you shopping there. So all of these shouty signs definitely deterred me from walking around and shopping. Typically when Im in a clothing store I grab multiple items to purchase but I definitely felt that wasnt an option here. I wasnt interested in grabbing items and repeatedly having to take them to the counter. Pricing is not cheap either. You can find better pricing at Forever 21. I ultimately decided not to browse at all because of all the rules and feeling like I was under scrutiny. I decided just to check out the clearance rack and leave asap. The clearance pricing is definitely a great value. And I did find 4 items. Worried I was going to get in trouble I grabbed my 4 items and quickly went straight to the register to pay. I wont be back again even for the low clearance pricing. Too many rules and you are made to feel like a criminal for shopping. I dont know how this place stays in business. This business is definitely set up to deter you from shopping there.

1 /5 Danielle Perez: I felt very uncomfortable the Vietnamese Chinese lady was very rude and I literally just stopped what I was doing and left because it was just really uncomfortable how rude they were being while I was trying to look and they were just staring and looking at me all crazy and just dogging me and like it wasnt nice or no good customer service I will never come back here because when Im at store shopping I have to be in a good mood and if someone is just being rude to me and hovering over my shoulder and hes looking at me all weird i wouldnt be able to Concentrate and get my moneys worth and what I actually like to buy and where . never againit hust ruined my whole day and made me feel Uncomfortable

1 /5 Beauty Fly: I went in earlier around 4:00pm with my family. The Manager was really rude to my son in law saying he needed to watch his baby who was walking around the store with him not grabbing anything not running, crying or anything in a disturbing manner and she said it in a really rude demeanor almost like she didn’t like kids at all. We were at the register looking at rings and other smaller items & the same manager is whispering to the cashier to watch us as if we’re doing something wrong which made us feel she was profiling us. You’re not allowed to try on anything that is white and some shorts as well. There is no customer service at this location at all. No hi no thank you no anything. We definitely aren’t coming back here again never expected this especially in an area where there are always children around. We came in only us no diaper bag only small purses we gave no reason for suspicion. I understand this area isn’t that greatest but not everyone is dishonest!! Something really needs to be done about the management here she’s horrible. I could never work in a place with a manager like that..

1 /5 Nicole Crawford: I went to this store to do some shopping on my day off and was taken off guard at how rude the workers are. It started with the cashier being very rude when I asked to try on clothes. Next, while I’m in the fitting room the owner bangs on my door asking if anyone was in there when she was clearly there when I entered the fitting room. When I exit the fitting room the owner tells me she didn’t know I was in there and preceded to grab my clothes from my hands while telling me “oh you don’t want these”instead of asking me. I had to pull away and let her know I will be purchasing these items. Something needs to be done about how customers are treated at this store.