4 /5 Rose Stewart: First time that Ive been in an Old Navy. I was looking for summer dresses. One of my coworkers told me they found dresses here. The store looks nice and clean. They had a little bit of everything but when it came to like dresser selection, maybe because Summers is almost over I could not really find them. I did find one dress I looked around. They have kids clothes. They have mens clothes. I had a lot of stuff for Halloween too. The lady that helped me was a young lady. You can tell she was new cuz when I asked her about the policy for some reason doesnt fit. Can I bring it back for a refund? She said I have up until 30 days as long as the tax and the receipt is attached. What I got to see was a lot of kids clothes.
5 /5 Juanita: Friendly associates....clearance sale going on, so a little messy.....Great selection...
4 /5 Alexander Quinonez: Decent options and decent prices. When there are deals this the go to place for certain purchases. I found a few good shirts here, material was nice, designs were okay, and overall quality decent. My wife likes to shop here for jeans often and for pjs for the kids. I recommend shopping for the deals.
5 /5 guajardocat: Clean store, many staff available for questions, they had some great deals, clean fitting rooms, and quick checkout. The only complaint is that it gets hard to navigate with a cart as the aisles are quite tight, especially if you have little ones with you. Overall, I love it.
Ruvic Ann D. Ng Old Navy is an excellent store offering affordable and comfortable clothing options for the entire family. The store is well-organized, and the staff work diligently to maintain a pleasant and welcoming shopping environment. I highly recommend supporting this location and appreciating the efforts of both the employees and customers who help keep the store in great condition.
Erfan Karimian I recently visited the Ross Dress for Less store in San Rafael and was left feeling frustrated and disappointed. While shopping, I attempted to use my Trolley (shopping cart) to carry my items to the car, but was stopped by security and told that I wasnt allowed to do so. When I asked why, they simply stated that it was against store policy and that I needed to carry my items instead.
What made things worse was that no one had informed me of this policy beforehand, and I had already loaded my Trolley with items. It was a huge inconvenience to have to unload everything and carry it all to the car myself.
The lack of clear communication and inflexibility from the security team really sucked. I hope the store reconsiders their policy and improves their customer service. Until then, Ill be taking my business elsewhere.
Jennifer Rebecca Davis Easy parking. Store is well-stocked. Security at the entrance. Clean restroom. Amicable staff. Aisles are clearly labeled for hassle free navigation. Plethora of inventory. Convenient change rooms. Cute clothes at affordable prices.
Algereese Clayton I came to Old Navy to only pick-up my order, but my eyes couldnt resist all the temptation surrounding me. I was able to find my childrens Christmas attire clothes for their school plays. I loved that the clothes was perfectly sorted where you didnt have to look to far. The childrens area was well organized and I appreciated that.
Elisa Ross Always a horrible mess and in a absolute disarray. Customers make it a disaster, but overall its good-ish. Employees are not nice or respectful at all. Security at the door is pointless. They stand there and clearly SEE you check out, mere feet away less than 10 feet away, yet still want to check off your receipt.