Patrick James Mens Shop - Shop CA (Near San Luis Obispo)

Viale M In business, as in life, things dont always go smoothly. This is when service is truly tested. It is easy to smile and take payment, but it takes true professionalism to recover from a problem. In our case, a reservation for rental equipment we had made was not delivered. At many establishments, the standard response would be a shrug and a refund. That, however, is hardly a solution; had we wanted to keep our money, we wouldnt have booked the service in the first place. Luckily, Basement Sports is not like most places. The employees here went out of their way to find a solution, honoring our reservation and ensuring we left with everything we had ordered. We were so impressed by their dedication that we felt compelled to purchase a few additional items on the spot. In the process of fixing a mistake, they turned a potential failure into a triumph and won our continued loyalty. As ordinary consumers, we are not paid or compensated in any way for this review. We value businesses that know how to make things right.

Erick pivaral Great variety and selection of Jordans, Vans, and Nikes. Friendly and helpful staff. I recommend this place to all my friends

A. Helen Thompson (PRAHT) Conveniently located with plenty of options for homecoming. The store was busy but staff was still helpful and friendly. Our daughter had fun trying on many different styles and colors.

Vanessa Jauregui Definitely the cutest shop. So clean , organized stocked & professional. Owners are super friendly, always greeting and offering their help if needed Variety of items being sold makeup accessories backpacks & more! If your in Hayward definitely make a stop!

Michael St. Denis The staff and customer service here is the best. Patrick helped us and gave us a good overview of the differences in the products, such as the different materials and lengths of their shorts, etc. they are patient and have very high quality products. Highly recommend them, they are also sold in Nordstrom.