Ritz Resale - (Near Pasadena, CA)

3 /5 D Higgins: No greeting when I entered which I felt was rude, especially since the next woman coming in behind me got this whole fan fare. I’ve also literally had them consign a bag for me, have bought bags from them including the one I wore into the store, and when I asked the best way to know when new merchandise comes in the clerk acted like I didn’t belong and was like do you even live around here. Granted I’ve only dealt with the guy who works there but yeah I like the bags and will keep coming back for them, but would suggest they make an adjustment in how new staff talks and greets people. Following owners response: - Didn’t even feel racism was at play just unprofessionalism considering I’m a younger black female but to clarify based on the owner’s response - the other customer who got a whole fan fare was an older white woman, the staff member who didn’t greet me was a Hispanic woman, and the owner was the older black woman who didn’t think I was a local even though my family’s home was also in Altadena. Wishing her all the best.

1 /5 virtuoso drew: I glanced at the comments,someone stated that the prices were low,Well thats great for you buyers out there,but if you are looking to sell your personal items to her,realize this,I went in there to present a few items to her,for her to potentially buy,She lowballed me,I literally could not believe the percentage rate that she stated that she takes,I had to control myself as not to laugh at how much of a rip-off she was offering me.Ive been reselling for decades,probably longer that her,And Ive dealy with a plethora of boutique owners,antique shops,etc.....This establishment I will 100% never vist again.I understand "if" her business approach is to buy cheap/sell cheap,but if thats the case,Shes essentially taking advantage of people who most likely( like myself),Am trying to make money,just like anyone else,however there is a "mutual,happy medium" that everyone should go by,in order to be honest and fair to "everyone".If youre looking to sell your items to her,and you really need the money,Dont go here,youll get cheated,but if you dont really need money because youre very secure,then nevermind,right(?)

4 /5 Tracie Gibson: I’m in town from DFW. Since I had some extra time, I decided to stop in. They had some nice pieces at very affordable prices. It was mostly older women shopping, so some of the pieces seemed to align more to that crowd. However, it wasn’t limited, just maybe a bit more geared toward them. Some women were shopping for a cruise and hit the jackpot with dresses. No one greeted me, but maybe that’s just a southern thing. If I’m back, I’d definitely give them another chance based on other reviews. Also, it’s kind of tucked into a neighborhood, so if you’re not looking, you may miss it.