Q LUV - San Bernardino
xochitl montoya I love their clothes and how everything is at a reasonable price but they need to communicate better. I went on a Thursday at 7:30 and the fitting rooms were closed since they closed at 8. I understood and wanted to return back on Saturday because I was looking for an outfit. Before going to the store I called and asked what time the fitting rooms would be closed, a woman on the phone told me 7:30. I arrived there at 6 and the fitting rooms were already closed mind you they close at 8. I was pissed because I had called previously and they said they were going to be open. They’re just too lazy to put stuff back and the fitting rooms are always closed!!! Their return policy sucks because since their rooms are never open you can only get store credit, you don’t even get your money back after they never have them open!! All employees need to be on the same page.

