5 /5 Ruby Sanchez: I stumbled upon this place whilst looking to sell some “nicer” clothes of mine. The store itself is nestled in a somewhat busy shopping center, but offers plenty of parking and walk ability. Its layout was open concept, inviting, and visibly displayed merchandise. As for the the selling process itself, I have mixed emotions. The kind young lady who accepted my items clearly outlined that the store only accepts newer fashion as well as name brands. No problem, as their website clearly defines this. Now; I took an alo coat, UGG flats, Hollister jeans/top, and a Von Dutch hat. Everything was pretty much brand new or only worn once. And although I was informed about the 30% rule, I’m a bit confused as to how that was decided? Upon receiving a message that my buy was complete, I returned and was only told the amount that I was to receive. The nice worker gave me $34 for my items. Concerned as to where the rest of my items were, I asked for my tote bag (that carried my items) back. She just pointed to a bench right by the entrance and said I could look for my items there. Shockingly, my tote was completely empty! I do think that I was lowballed as $34 did not reflect the original price of my items nor 30% of their new “store value”. Therefore, I don’t know if I would want to sell here again. The process itself was quick, easy to sign up, and the customer service was good. I just wish that they were a bit more transparent about the payback situation. With my items being so close to the door, of course I also wondered if someone could’ve easily taken them? I wish they kept a closer eye on people’s bags and held them behind the register or something. Regardless, the store was beautifully organized and offered lots of “trendy” pieces. I would definitely recommend this location if you are searching for eclectic modern pieces to add to your wardrobe for a slightly cheaper price than retail. I appreciate its sustainability and ambience for sure! However, if you are looking to sell perhaps you will have better luck with brands such as Brandy Melville, BAGGU, etc. Sorry for my lengthy post, but I do want to be thorough for anyone who would like to come here.
