5 /5 Lisa Montalvo: I had a computer emergency and was so relieved to find a replacement in Arcata. Not only did they have the latest tech but Jordan the store manager was extremely helpful in store, over email, by phone, and even text! He was able to apply all the promos and didnt try to upsell me on anything that wasnt necessary. He was knowledgeable, friendly, and everything he did, he did it right away and thoroughly. He even discovered a $20 over taxation that happened with my purchase of apple care and processed me a cash refund on the spot. He seems to be one of if not the only employee, but he runs the store efficiently and it looks great in there. Jordan, thanks for your help with my new laptop, I am so pleased I didnt have to leave the area to make this big tech purchase and you went above and beyond at every step.
