5 /5 Linda L. Day: I own a pair of Theory pants that I really like. Noting the pull on pants on the website and prefering to shop where I can try on for fit, I phoned the Geary Street store to make sure it was open and got no answer. Just minutes later, Chelsey called me back, apologizing for missing the call and telling me that they were open. I went into the store, asked for Chelsey and told her I wanted to try the pull on pants in crepe, She was so gracious and helpful. The pants were not a good fit for me so I did not buy a pair, but I was treated so well and Chelsey was so helpful that I will go back when I need great style, fabrics, and craft in clothing. And I will ask for Chelsey.