T.J. Maxx - (Near Hollister, CA)

1 /5 Bee Bee: I’ve been to this location twice now, and both experiences at the jewelry counter were very unpleasant. There is an older associate who consistently displays biased and rude behavior. During one visit, I waited patiently while she helped another customer. When she finished, she skipped over me and began helping someone who had just walked up. That customer even pointed out that I had been waiting. The associate then said she couldn’t help me because she was going to lunch and called someone else instead. The interaction felt dismissive and unprofessional. On a separate visit, I asked for assistance and was cut off mid-sentence. She responded “in a minute” rudely and wouldn’t even let me show her the ring I wanted to purchase. Jewelry is a department that requires customer interaction, and kindness and basic courtesy should be the bare minimum. Unfortunately, both visits left me feeling unwelcome.

5 /5 Marina Manzano: Araceli at front register is super friendly and is very delightful to have her as my cashier, thank you for having nice people like her. Keep that spirit Araceli.

5 /5 Raissa Ruiz: They have a ton of cute stuff always in rotation. A lot of home decor, clothes and kitchen ware. One of my favorite stores in town there’s always something new. If you need cute or quirky furniture I’d come here. Things are pretty fairly priced and never have had problems with staff.

4 /5 Alyssa J: Nicely organized, lady at jewelry was present and helpful. The lady working in the fitting room was sweet! 5 stars to the employee on the floor asking me two times yesterday if I needed any help. I just found the clothes and jewelry to be a little old style not fitting for me. I wish they can update or get better outfits. Something to wear on a date, go out, lounge clothing sets.