1 /5 Mera Moto: I purchased 5 t-shirts from Beach Life on June 20th. The shirts were on a sales rack with a $7.99 sign for each. Since I was heading to a concert at the Bandshell, the lady at the register, Laura, offered to hold the shirts for me to pick up the next day, which I did. The shirts were purchased for a Bachelorette Party taking place on Sunday, June 22nd, with three of the guests flying in from out of town. When I took the shirts out of the bag to hand to each friend, we saw that the black ink on most of the letters on the shirt was fading or peeling off. Unfortunately, I was unable to hand out the Miami souvenir shirts to these ladies and so I put them back in the bag to return ASAP.
I was not able to return to Beach Life to return the shirts until June 28th. Laura was at the register again and remembered me clearly. I explained the situation to her and showed her the faulty t-shirts, their price tags still intact, expecting her to accept the shirts in return and allow me to exchange them for other merchandise. Laura said that I should have inspected the shirts before buying them, and that store policy does not allow for any returns or exchanges. Meanwhile, the receipt clearly says "No Refunds, EXCHANGE ONLY." She offered to cover the “I ❤ Miami” image with other images of the same size to simply cover it altogether, but the images she was offering were unappealing, especially when they were meant to be for four feminine ladies who were visiting Miami for a special occasion.
It’s a shame that there exist dishonest and crooked people selling faulty merchandise to tourists, knowing that those tourists are leaving town in a few days and will never come back to demand a return or exchange. It’s a shame that a store owner has no ethics or morals and that they will display faulty merchandise on a sales rack, enticing customers to buy it without any warning whatsoever. The owner of Beach Life should put a sign on sales rack warning customers that the merch they are buying is on sale BECAUSE the merch is damaged. SHAME ON BEACH LIFE OWNER & STAFF FOR RIPPING PEOPLE OFF.  Shame on you for taking advantage of innocent tourists who come to our city of Miami Beach and spend their hard-earned money on our city, only to be ripped off by store owners such as Beach Life’s.
Unless you want to waste money on damaged merchandise and be ripped off, DO NOT BUY ANYTHING AT BEACH LIFE, located at 240 71stStreet, Miami Beach.
