1 /5 Noel Cepeda: Its Sunday, Feb 25, 2024 at 9:42pm, I tried to enter the store and the prevention loss employee claiming his name is Hance told me they were already closed for the night. I asked him why he wont let me in when their operation hours are until 10pm he invented an poor excuse that people are stealing a lot that they are in investigation with police there were not a single police vehicle around. So I would like Burlington management to explain to me how the prevention loss guy is shutting down the operation when they have an operatation hour to follow. I told him I was gonna complaint about it, he told me go ahead and do it.
*Edit to reply Owner March/4/2024*:
If you really care about the issue and wanted to improve it, I think youve emailed me to ask for more details, but maybe you have "enough customer that you dont mind 1 not coming back" but that 1 multiplies by a lot. Thats why a lot of business shuts down. Everything due to a loss prevention employee closing down 30 minutes before the supposed time to close the store (maybe the manager told him to, but still not right not to follow hour operations for your customers mr/mrs/ms/ Owner.