LOFT - Shop FL (Near Jacksonville)

Cira “Kiki” Arcaute I went there on a Friday looking for a specific pair of jeans. I asked one of the ladies (who I can only assume was the manager ) she stated they only sold those online. She was not helpful nor welcoming at all. She looked miserable to be truthful. I guess I walked in on her bad day. I will say the other young lady at the register was very sweet and helpful . Unfortunately I wont be back Id rather make my purchases online.

Mom Betty I really love this store. They Also have nice staff. There’s alway a discount and clearance going on and you can find stuff for everyone in every size.

Brianna McKeever Love this store!! Me and my friend went in to do some shopping and Mellanie was super helpful and sweet! Will come back and I hope she’s there !!

Justin Davis Had a really positive experience here today. I needed to return an item I purchased about 91 days ago, and while it was outside the normal return window, the manager took the time to listen and made a one-time exception by issuing a gift card. That kind of flexibility and understanding goes a long way and is truly appreciated. I also want to give a special shout-out to Lexi. I asked her for help finding an item, and she not only walked me to the correct area and checked stock, but a few minutes later she actually tracked one down and went out of her way to find me in the store to hand it over. That level of initiative and customer care is rare. Big thanks to the manager for great customer service and to Lexi for going above and beyond. Experiences like this are why I’ll continue shopping here.

Dana Lynch I love this store!! Great selection of fashionable clothes and accessories for women. If they dont have your size in the store, they can order it for you and ship it to the store for free. The store personnel are very friendly and super helpful! The prices can be a bit high on some things but its worth it.

Eliane Costa I love the style and quality of the cloths. The fabric feels so soft on. The shirts hold their shape after washing. Been a loft fan for years. Twice a year shopping spree!! And everything was 50% off. Cant go wrong there.