Rg Snyder I havent been to this mall in years! I dont live nearby. However, it was as busy as I remember it. The food court layout is different. Improved. The only negative comment I have was from American Eagle store. One female worker was chatting with another. We needed help with an item, and I asked about a size maybe stored in the back. She looked at me like she didnt want to be bothered. Her coworker went to check instead. Then another vendor at the Dipping Dots place seemed exasperated and rolled her eyes at my son when he changed his mind on a flavor. Customer service has been on a decline IMO over the years, and Ive seen it more with the younger generation. Makes online shopping more appealing!