Windsor - (Near Fort Myers, FL)

5 /5 Carla Soares-Grigsby: Eva was extremely helpful today while my daughter and I shopped for a dress for her school dance. She listened to what my daughter wanted and found the perfect dress quickly. The store offers so many great options and sizes, making it an ideal place for teens to shop. We had a wonderful experience, and I’ll definitely be recommending this store to friends and family.

5 /5 Samantha Fayman: I am a regular customer from Canada and I havent always had the best experiences in-store however today I went to the Edison location and Maria assisted me and she was amazing! I have never given a review but I am taking the time to do it because she was so wonderful. Also, special mention to Eva who was also very pleasant and helpful.

1 /5 brittany burke: This shopping experience was very unpleasant. I understand wanting to go home it’s a holiday weekend & probably stressful dealing with the public. The way the staff were handling the store closing was something I’ve never seen before.it was very rude & felt very much like “ok, get out now” As a shopper, it was very uncomfortable. It wasnt even 10 minutes past closing time. I was already done, I was just switching out a shirt because the shirt I had already in my hand was stained. I was reminded they were closed again. The first time I was leaving the fitting room and had just opened the door I was told “we’re closed” harshly as if I wasn’t allowed to check out anymore. I had heard them going around saying the store was closing I was getting stressed and putting everything back on the hanger to be courteous to them. In business, you can politely say things to get your point across. It doesn’t haven’t to be dry & to let your customers know you’re very much annoyed with their presence. If it wasn’t my birthday weekend I would have just left the clothes there and walked out but I had finally found and outfit I liked. It was just a shame that this is how customer service was at the store. I highly doubt I’ll be returning.

5 /5 Kathy Beckman: I had a wonderful experience at Windsor at Edison Mall! The staff was friendly, professional, and very helpful when I had questions about my purchase. The manager went above and beyond to make sure I left happy, and I truly appreciate the excellent customer service. I’ll definitely be shopping here again!

3 /5 Gabby M: Tried returning a belt that I never used still had the tag and receipt but they said I can’t return any type of accessories. Nowhere on their policy does it say belts/accessories just jewelry. I feel like it was the cashier‘s job to let me know whenever I bought it that this couldn’t be returned.