4 /5 Y H: Subject: Feedback Regarding Store Experience
I have always appreciated shopping at your Blackshear store; however, not the case during my recent visit. When I inquired about the availability of an XL size dress, the staff member on duty (not the store owner) dismissed my question by stating only S, M, and L sizes were available. Yet, I noticed that a dress in the XL size was displayed on a lower shelf.
I believe that taking a moment to verify stock would have demonstrated better customer service and enhanced the shopping experience.
I still like the store and what it carries. The owner has always been super courteous and helpful. For that reason, I will come back.