Laura Bethel I wish I had looked at the reviews before I went.
I love Plato’s Closet and have been in many. This one was the most unorganized I’ve seen in a while.
What made the experience even worthy of two stars was that I was able to find a few items my granddaughter liked enough to buy and I found one sweatshirt I really liked.
What gained them only two star was actually the staff. The girl that was behind the counter might as well not even been there. She was completely worthless as far as any customer service. Checking out, I don’t think she said two words to me, in fact I can’t think of anything she said. She even shrugged her shoulders when I said I wanted to buy a cloth bag that was on a rack. My daughter and I went over and had to take a rack off the display to even reach it because apparently she had zero desire to get it for us. She just stood there completely confused! Then when I was trying to pay, apparently they don’t take Amex, but instead of telling me that she just stood there while I repeatedly tried to pay with it… never said a word. Finally I just assumed they don’t, asked her, she didn’t answer, so I used another card and it worked.
I would have walked out and left everything if my granddaughter wasn’t there and had tried on the clothes she wanted.
Notably, I rarely take the time to write a bad review. I just assumed it was a one off bad experience.
This just was really bad.
