Levi’s Store - Shop GA (Near Atlanta)

The Fit Granny LLC I recently visited this location. Respectively the atmosphere behind the counter was a little unpleasant. I did recognize that I was not the reason for the unpleasantness. I was exchanging a shirt and a pack of socks that were obviously still connected by the plastic attachment that held them together. I had a valid receipt and I just assumed that since the socks were still in sellable form, there would be no qualms. There was a bit of some back and forth between the manager and I, about the socks. I purchased the socks at a different location which was not a big deal. At 1st the manager refused to let me exchange the socks. Her not knowing at 50 yrs old, Ive got over 35 yrs of sales and retail experience, 7 yrs of management, and loss prevention under my belt. I know what quality merchandise should be in when an exchange or return is in order. I have no animosity nor Ill will toward anyone in the store. As the atmosphere became a little more pleasant, manager considered my exchange. She sent her associate to retrieve the same or similar pack of socks to initiate the return. In my opinion, this should have happened in the beginning and I would be able to give 5 stars on this review. Some forget that customer service is about giving a service to the best of your ability. Many in sales and retail present an attitude so uncomfortable that it makes difficult to shop. Many of us are afraid to approach sales clerks in fear of the backslash that comes about when needing assistance. In the near future I will visit this location again and pray that my experience will be pleasantly, and pleasingly different so I can change these 3 stars to 5.

KJ EMMENS FANTASTIC EXPERIENCE!!!! We drove 2 hours in search of a prom dress....upon entering the store we were greeted with a warm smile from a young lady that said she would find an employee to assist us. It was very busy so we expected this to take longer than it did...we immediately began looking at dresses in my daughters size and within no time Mabel approached us. She accompanied us through the entire process and the never-ending try-ons as my daughter is super selective. Mabel was patient and offered great advice. In the end my daughter said YES to her dress, bought a comfortable pair of heels, and gorgeous pair of earrings. Mabel is an asset to this store and we are completely satisfied with our entire experience!!!!!

Kaycee Bailey Autumn was amazing helping us find exactly what we wanted! Great products and great customer service!!!

Billy Corine Best Doctor, very concerned about our health. And a wonderful staff Have been using this facility for years and drive a distance, would not ever consider leaving them. Love this whole staff.

Courtney Boswell I have been a customer of Town and Country since the day Ginger opened the store. I have only had great experiences whether it was buying a book bag, gift, or even selecting tux rentals for my wedding. Ginger was helpful with each visit, especially when I had so many questions and was indecisive with the tux selections. Ginger assisted me throughout the whole process and I received many compliments on how the tuxes turned out. I look forward to visiting her store again soon!