Platos Closet Albany - (Near Albany, GA)

1 /5 T. James: I went in today to take shoes that were gently worn and most if not all were still in there shoes boxes. The young lady at the counter barely looked at them and stated they couldn’t take any of my shoes. Plato Closet is clearly a joke because the stuff they do take they should have rejected. I think they need to revamp their policy of items they accept and get more season workers that know quality items when they see them.

1 /5 Kayla: I brought in FOUR baskets of clothes, including brand new items with tags still attached—Carhartt shirts, Shein jean shorts, boutique clothes, etc. They didn’t take a single piece of my clothes. It didn’t even seem like they went through the baskets because the clothes were still in the exact same place when I came back. To make matters worse, they made me wait THREE HOURS and promised they would call me, but of course, no call ever came. When I was leaving, I grabbed two baskets, and the worker rudely pointed out that the other two were mine. Of course, I knew they were mine, but I could only carry one basket at a time. I planned on going back to get the rest, but the worker didn’t offer ANY help. This was beyond frustrating and incredibly unprofessional. I will not be returning!

3 /5 Steve Cox: I used to spend over a hundred bucks every time I went there but I’ll say the past few times it’s been really disappointing. I don’t get to Albany much anymore but I did some closet cleaning and took several baskets of nice shirts, jeans, and jackets. Brands like Over Under, Drake, Patagonia, 7 for all man kind, citizens jeans, and so on. I had to drive back to Albany the next day only to load 90% of my clothes back into the car. A month or so later I stopped in to shop. After looking through everything I literally bought one of my own shirts back. I get that the store is for a younger crowd and I am 47 years old but my daughters boyfriends wear the same brand of clothes I wear. Guess we’re just the outdoor southern type and PC doesn’t want our business anymore. I did read other reviews and I will say I’ve never had a problem with customer service and my daughters love the variety so we will continue to shop there..

2 /5 Nille 2: Had to up date my review. There is a super blonde but she’s not a natural blonde, headed Caucasian girl that had an attitude out this word. I came in all smiles she came to the counter and just stared at me like what? Didn’t speak at all but I continued to be polite. She was so nasty and rude, I sat back and observed her just to see, I hate to pull the race card but it was definitely giving. She only smiled and greeted her color. Like I can’t make this up SMH. This world is sad and sick.