1 /5 HJ Cox: I visit TJ Maxx in Hinesville two to three times a week, and usually the staff are friendly. However, some employees are extremely rude.
Today, I asked a short female cashier, who appeared to be Mexican, to hold my items because I had forgotten my card at home. She did hold them, but her expression was completely unfriendly, and she whispered to another employee in a dismissive way.
When I returned to pay after driving back home in the rain to get my card, she didn’t say a word — no greeting, not even asking if I had a rewards card, nothing. Her cold and rude attitude left a lasting negative impression.
Management needs to improve staff training. Employees like this should not be representing the store.