1 /5 Jasmine Masghati: Buyer beware: if you plan on gifting an item from this shop- the exchange/return policy is not “gifting-friendly.”
When buying a gift for a loved one as a birthday or Christmas gift, shop elsewhere because the gift recipient may be truly disappointed in the end. The shop’s 15 day return/exchange policy does not allow for time between purchasing the gift, gifting the item, and the recipient taking the time to go to the store. If you like to shop and plan your gifts with time, this is not the place for you.
This necklace was purchased by a family member just over two weeks prior to my birthday. I was gifted the necklace a week after my birthday. I loved it! Sadly, the first time I went to wear the necklace, it broke (by no fault of my own).
Two weeks later, after my children had gotten over colds, I went to the store to exchange the necklace. I had a picture of the receipt that my family member had sent me. Upon showing it to the employee, I was told that too much time has passed. She proceeded to insinuate that I wore the necklace throughout the time since the date of the receipt and as such, it broke from wear or by some other fault of my own.
I am disappointed to say the least.