1 /5 Shelley S: Wow. Walked into the store, and no one from the staff greeted me or acknowledged my presence! I was there for 1 hour, including trying on clothes and hats, and it wasnt until I was leaving the store that someone said anything to me. They were busy with organizing clothing, but every customer should always be greeted - at the minimum. I was flabbergasted, as I had come there to BUY, and even to chit-chat with the staff to get a feel for the place. I love resale, so I really wanted to like this place. I dont think Ill be going back. Customer service really does matter. Oh well.