Chicos - Shop MI (Near Ann Arbor)

Jo Scan The new management has really whipped that place into shape. I used to loathe shopping there because it was always more of a chore wading through the mess instead of a good shopping experience. My kids loved it tho. NOW, I enjoy shopping there. Its very organized and clean. The staff have pleasant attitudes & are very knowledgeable about their store. They have direct answers when you have a question to ask. Im leaving such a long review because they deserve to be applauded. Many businesses are using covid to take advantage of people or provide less services. This particular Citi Trends saw an opportunity for new growth and customer satisfaction. ❤

Amy Youngquist They have the best customer service. They go the extra mile to make you feel comfortable and attended to. Creative, well-fitting items. Lots of deals.

Eileen Giesbrecht This location has EXCELLENT service! If you just want to browse, let them know and they let you do so in a friendly way. When you’re ready for help and ask you get the help you need. When I’ve had a special occasion to shop for and asked for help, the women there acted like a personal shopper giving me great advice on which products would be best suited for my figure and the event. Also love that this location has a great selection.

Marina Candelario My fiance came in today looking for a suit for our wedding in May. Eureka (sorry if miss spelled) was extremely helpful, kind, and professional. He spent a lot of time with us and helped in any way needed. Will definitely be back with our groomsmen. Thanks again!

Lucy Fanto I’ve been shopping there for over 7 years Every sales associate is always very friendly and helpful. The manager Renee is knowledgeable and will help with all your needs.

Amy Rohr Absolutely LOVE this store! Drove over an hour to shop here. So many cute options and awesome pricing! Everything fits perfectly. Very good quality. Sizing is awesome! Had the best customer service! Cannot wait to come back. Wish the company would bring a store back to Coldwater!