Once Upon a Child - Novi - Shop MI (Near Novi)

5 /5 Erica Bauman: Ive been here twice in the last couple months and Im obsessed! The staff is very friendly, and there are tons and tons of clothes. It is very well organized. I shop for my nieces and nephews ages 0-11 and have found some very cute things in good condition for a very reasonable price. One note is that they dont have their own bags, so bring your own!

5 /5 Ariel Bair: I honestly don’t understand why this store has average reviews. From the moment I walked in, Marina greeted me with such a warm and positive attitude. The store was the first thing I noticed—clean, organized, and not overcrowded like many other Once Upon a Child locations I’ve visited. Checking in to sell items was super easy, and the entire process was quick. They purchased about half of what I brought and offered a fair payout of around $60. When I checked out, Juanita helped me, and the service was just as friendly and efficient. They even offered to help me carry everything out to my car as I left. Overall, an excellent experience from start to finish!

5 /5 Paulo Calvillo: I can’t say enough good things about Once Upon a Child in Novi. The staff here is absolutely wonderful — always friendly, patient, and genuinely helpful. Whether I’m buying or selling, they make the entire process smooth and stress-free. As a seller, I really appreciate how organized and efficient their system is. I was greeted right away, and the team carefully looked through my items. They explained everything clearly, made a fair offer. It never feels rushed or impersonal — you can tell they care about both the quality of items they take in and the customer experience. Shopping here is equally great. The store is always clean, well-organized, and full of amazing deals on gently used kids’ clothing, toys, gear, and more. I’ve found so many great items in fantastic condition, all at unbeatable prices. Overall, this Novi location is truly a gem — well-run, well-stocked, and staffed by a team that clearly takes pride in what they do. Highly recommend!