Cotton On Queens Center - (Near Elmhurst, NY)

1 /5 Allisson: I went black shopping bought a dark red sweater and a pink top but the pink top had a hole already. I was not given receipt neither receipt online only I had a bank purchase. I then came back to ask for a exchange since the top had a hole already but the employees were rude saying I should have been given a receipt if not the exchange can not happen if I had lost the receipt I was never given. After I was able to do the exchange but the service was rude for the employees not wanting to look the purchase I have done especially not been given a receipt or online one never going back again. (Sorry if long)

1 /5 Isabel Aguaiza: i was accused of stealing by one of the employees. i tried on two shirts and didn’t like one left it hanging on the rack and went to look for my size in the other shirt because no employee was around. never had this experience elsewhere tbh.

1 /5 Alana M: The cashier was disgusting and very unprofessional with no customer service skills. She was being so rude and saying disrespectful things about me and my boyfriend and when I told her she should be more professional she said “we can talk about whatever you want it’s our conversation”

5 /5 Royale aqua: Employees and cashiers were really nice and had lots of sales around the store. They gave me clothing suggestions and the store is very clean.

5 /5 Lucy Xu: So little staff but props to the women at the register for holding it down. They were nice! :) Customers who expect to be greeted on entry in a store mall are way too entitled ^_^