Dollar General - (Near Poughkeepsie, NY)

2 /5 Kristyann Burgazoli: I only gave two stars because today I had a BAD experience with cashier Jasmine according to my receipt. I have been diagnosed with Autism and other disorders I prefer not to mention. I am writting this review in hopes the Dollar General company will take into consideration what kind of people they hire to represent the company. This young woman did not help me at all. I asked how to use the digital coupon so I could receive the $1 off my toilet paper. I have a DIAGNOSIS FOR A LEARNING DISABILITY WITH READING ANS COMPREHENSION. Instead of being a nice customer service representative and helping me learns how to use the mobile app because this is new to me and I am unfamiliar with how to use mobile coupons. I need help with someone showing me the first time so I can learn how to do it myself. This woman was not helpful she is like you have to clip the coupons. I have literally no idea what that means. I cant cut a coupon out of my phone. Its not freaking paper. Like how you would use scissors to cut the coupon out of a newspaper or coupon paper book. I tried to be as polite as I could be amd she was not helpful at all. I like the Spanish guy at night that looks Asian but he nor Asian. He is the best customer service representative I have encountered at this location. Very respectful very willing to help so polite and he has amazing patience to deal with the high velocity of customers that come.in on night shift compared to day shift. I only gave two stars because the extra star is for this nice gentleman I was only going to give a 1 star rating. I also told the lady I hope she gets more people like me with aspergers then I walked away. I said this because I am a level 1 Autism that is called Aspergers. She did not handle being a customer service representative for the company good at all. She should have done this instead. When I asked how do I use the digital coupon. Since she told me she has the app herself she could have used her phone or showed me.on my phone how to use the digital coupon so I can have a betrer shopping experience and be more likely to come back. I feel your employees should have basic customer service training before being allowed to use the register and help customers. I feel your employees should have basic awarness with people with mental health disorders that go shopping in your store to help betrer accommodate such people so we dont feel sad or have a bad expirence shopping. Thank you for being confident with location but I would rather go to different store then go to a location where someone is going to not be nice and help me because im disabled.

1 /5 Abdul-Karim: Dollar General has the dubious distinction of being one of the worse stores to shop at in Poughkeepsie... Pictures dont lie. Never will you find this in a all white community. The store is poorly Managed, the few staff that they do have are over worked, and it is also shamefully filthy everyday...

1 /5 LaShon Anderson: This store is disgusting! The store has no space! The employees are not professional! Items are in the wrong place being a visitor of this state and store this store would definitely Fail Inspection as well as get new Management and employees! This store is just disgusting

1 /5 David Mcgill: Employees are swearing at each other and the whole place is dirty and smells like weed very unprofessional and Employees are on ther phones and blast very nasty music,very poor customerservice Ive worked in the field for over 18 years and I so embarrassed by this poor reputation of retial

5 /5 B V: I love Dollar General on main Street in Poughkeepsie. Tara and Gerald keep the store running . They try as hard as they can to make sure those products hit the shelves . Im always greeted with a smile and I love my people there. So many great finds. Also its one stop shopping and you can also get gifts as well.