5 /5 Jean Bailey: I had never been to a Rue21 store prior to a few months ago because I thought it was a pricey type of clothing store, but I decided to check out the one in Crossgates when shopping around in the mall one day. Absolutely blown away by the low prices for the quality of the clothes - and they actually have things in my size that fit me! Great plus size selection, staff are usually always nice and friendly (never had an issue with one to date), the only thing I would say is an issue is that many of the clothes on shelves are often thrown around and unorganized, although that is often a result of ignorant customers and not always staff. Better selection online, great rewards program, and great pick-up in store service due to the virus.