michaela mendez This store is usually my go-to for special occasions, so naturally I came here last week for an event. Unfortunately, this time was disappointing. I decided to go after I got off work, so it was later in the day at around 6:30, but from my understanding the mall closes at 8:00 on Friday’s so I figured I had enough time. The first thing I heard from an employee (likely the manager) was that the fitting room would close in five minutes. I understand needing time to clean and close, I worked in retail before, but announcing this as soon as I walked in felt unnecessary and rude. Why put me in a situation with only five minutes to find a dress and to practically run to the fitting room? However, the fitting room employee was kind and let me take my time, but the manager kept pressuring her not to let anyone back in once they left. I felt rushed and couldnt find anything that fit, so I gave up. To make matters worse, as I was browsing before leaving, that same manager loudly and aggressively started cleaning around me, which was a very clear (and petty) signal she wanted me to leave. Like damn, just because you’re presumably miserable with your job doesn’t mean you have to give horrible customer service. This experience was frustrating, and I dont plan on returning anytime soon. Just be aware of some rude and disrespectful staff members.
