5 /5 Grace: I had the most incredible experience shopping at Malenas Vintage Boutique for the first time on 8/16/22. The boutique is charming, well lit, beautifully organized, and staffed by absolutely wonderful people.
The quality of customer service is second to none, as staff are extremely attentive and personable without being even a touch overbearing. As I walked around the store collecting items I wanted to try on, my items were taken to a separate rack so I could continue unencumbered. One employee was so lovely that she noticed a pattern in the clothes I was picking up and showed me other pieces I may be interested in. I was also made aware that should I struggle to find what I am looking for, staff will happily go in the back to check the undisplayed items for something I might like. One of the best things about the boutique is how fairly priced everything is. Customers with a variety of budgets are bound to find a piece or two they absolutely love. At the end of my visit, there was some confusion with the price of a stunning Italian wool cardigan I wanted to buy. The owner was beyond generous when confirming the final amount when she had every right to charge more for such a high quality piece. Suffice it to say that I am now committed to returning to Malena’s Vintage Boutique every season and I could not recommend this place more.