5 /5 Elena Madzhirova: I want to recognize an incredible associate ( Sienna ) at the Allentown Nordstrom Rack who finally resolved an issue I’ve dealt with for years. I have been unable to earn points on my purchases for a long time, and despite previous attempts by other clerks who told me I’d have to call corporate/customer service, this associate took the initiative to fix it herself. She went above and beyond to successfully update my account in-store. Her persistence and expertise turned a long-term frustration into a fantastic shopping experience. She is a massive asset to your team!
5 /5 Beth Reed: Great selection and prices at this location. Looking for a store close to me now. All employees were kind and helpful
5 /5 Joi B: Went in sat night 15 minutes before closing and managed to get the most genuine and happy person to help me. Her name is kiree and she not only helped me with a smile she assisted another customer with the same. She ended up ringing me up and told me her phone had broken earlier that day. Somebody give her employee of the month. She deserves it
Anya Deering Awesome customer service!! Kelli Ann was so helpful when I had an issue with my order and was so quick to make things right. Would absolutely trust this shop again! Thank you!!