T.J. Maxx - (Near York, PA)

1 /5 Rachel Bond: I was here yesterday and saw a purse I really liked. I came back for it today and they were rearranging the bag section. I asked one of the employees if they knew if the bag was still available bc they had bins full of stuff they were organizing and instead of being helpful she was EXTREMELY rude - refusing to look through the bin she was standing at and talking to me with an attitude. I asked if I was able to look and she told me no. Then I copped an attitude back because there was legitimately no reason for her reaction. I was just trying to find something I knew was here last night and needed help.

2 /5 Hanna Pham: I really love this store because you always have great items and excellent customer service, but I was disappointed with what happened today. I came in to return two separate transactions (different receipts, both purchased with the same TJ Maxx credit card). Normally, experienced associates combine these into one return, but the associate today processed them separately. During the second return, I placed the receipt on top of the jeans I was returning, but she didn’t even pay attention and it got misplaced. She then marked the return as “without receipt,” even though I had it from the beginning, and I was given store credit instead. When I tried to explain, she simply argued with instead of really looking for the receipt. I didn’t want to escalate the situation, but if necessary, I could have asked to review the security footage, which would show me placing the receipt on the jeans. Also, I felt rushed, and the problem was not addressed. I had everything ready, and it was not my fault that the receipt was misplaced, it happened because the associate wasn’t paying attention. Unfortunately, it ended up looking like it was my fault as the customer, which was unfair. I really dont appreciate when associate did something wrong and turn around blame its customers fault.

5 /5 Melanie Donmoyer: I love shopping at TJ Maxx. The store in York is clean and well maintained. I found so many different things aside from what I was looking for. I was able to get some Christmas shopping done early.

4 /5 Shonda Tardio: Love coming here but wish it was like Hanover were both stores were combined into one and sometimes a bit disorganized as far as the clothing go

5 /5 Robin Revty: This location has so many amazing products I really enjoyed the selection of beauty and hair care.