Jessica I purchased my first Bernina from Sandy after asking around about local dealers. Sandy came highly recommended. She sat down with me for a good hour as I reviewed the machine I was considering and even welcomed me to come back and sew on it some more to make sure I was certain about my purchase. It was very clear that Sandy was more concerned about someone being happy with their purchase than making a sale just for a sale. I purchased a new machine from her and have been happy. This past weekend my machine toppled over in my car, bending the bobbin winder. I brought the machine in and Tim (the tech) was kind enough to make the repair while I waited. I could not be happier with their professionalism and service.
