Aéropostale - Shop TX (Near Garland)

Damaris Cornejo Very rude personnel, we first went and we asked a girl if they had a specific size of jeans, and she said she was going to go check in the back. I saw her and she just walked back there and came back out laughing and said there was none. Another girl comes and asks us if we need help and i said “yes , i am looking for this size in these jeans” she was very nice, she quickly looked at the doors they have next to the jeans and found the size they had already told me they did not have. We leave and come back to look for men jeans now, they ask if we need help and said yes, we are looking for this size of jeans and they did the same thing again, they went to check the back and say nothing was there. So since we knew they had jeans by the doors next to the jeans already we decided to check and they did have the jeans we were looking for, but before we were able to get them a guy worker came and screamed at us to shut the door, he did not offer to help at all even though they had the jeans we needed there. He just went back to stand and talk with other workers at the register. I was not able to get his name but he had a bunch of face piercings, black hair and was mid height. We decided to go to another store where they actually helped us, unlike the workers there at aeropostal.

Amber Watt I had to go in and get fitted for a bra, especially because they were having such a great sale! Anyway, I despise bra shopping and really didnt want to be there. However, Sandra spotted me and immediately jumped to help. She fitted me and helped me find the right styles for my body type. She listened to what I liked and offered suggestions. She pulled so many items for me to try out and did it with a smile. She was so friendly that I went back again later with my daughter. Today in the mail, I received a handwritten personal note from Sandra thanking me for coming in and I was so impressed. Who does that kind of customer service these days?! Sandra...thats who and she is so freaking amazing!

Laurie Allison Great customer service! Mercedes at JCPenney was very nice and friendly. She was quick to help and made the experience easy and pleasant. I really appreciated her professionalism and kindness.

Doris San Miguel Went to look for a chain cross. The sales person knew exactly what I needed on sale too, He was very helpful. Very with the choice. I applied for a JCP CARD! I hope its it passes. Thank you for being there.

Daniela Mar Very nice young man named Christian. Running the store all by himself after dealing with many people. Props to him. Great employee!

Liz Dennis I was initially shopping at another consignment store and needed to visit with the e-commerce lady but she was running late that day. So decided to kill some time by shopping at your store until she arrived. Everyone, and I mean everyone was very polite and friendly. The story has changed in some ways but not in a bad way. I was dressed in sweats and sneakers but was treated like a customer. The store is very upscale and carries a lot of one of a kind pieces. Be prepared to look through tons of items to get to the buried treasures. I truly regretted spending my money at the other consignment store and the run around that they gave me. Keep up the good work!!!