5 /5 Justine Hernandez: I HATE shopping I LOVE Francescas.
I must not have inherited the shopping-gene that runs in my family. Retail shops are typically my definition of Hell... mindlessly perusing a sea of fashion to put together an outfit (a feat for me) while maneuvering through hoards of women to maintain my personal bubble is NOT my picture of a pleasant outing.
Thus, I always end up at Francescas.
When I step into Francescas, it feels as though Ive inherited a gang of lifelong girlfriends. Youre greeted warmly by the entire staff. They seem to actually care about what you need. The line between sales tactics and genuine interest is completely blurred - GENIUS. I never once felt like I was being "sold". The store was bustling as I went in looking for a holiday cocktail dress. Even with the high volume, the staff made sure to give me their undivided attention - continuously checking on me and consistently addressing me by first name. They listened to my likes and dislikes, found me sizes of the dresses Id requested, put together whole outfits (i.e. dress, shoes, jewelry), and promptly reserved my dressing room. At one point they had to fetch dresses off of hard-to-reach mannequins. I apologized to the woman for putting her through the trouble, and she said, "What? Dont apologize! Just try this on so we can see how great its going to look."
GUSH!
Their holiday BOGO promo made it so that I could buy two dresses and two necklaces. Quality clothes + highly reasonable prices + top-notch customer service? Thats how you keep a customer for life. If the "chore" of shopping for clothes is daunting to you, or youre just looking for more out of your trip to the boutique, then make your way to Francescas for five-star experience. The lovely ladies will be happy to help.
