Evonne Anderson I’m someone who often shops online from this brand, but I decided to visit the nearest store to me. Unfortunately, my experience was very disappointing. As soon as I walked in, I noticed that the staff—who all spoke with other customers before the customers left the store did not approach me or ask if I needed help. It quickly became clear that I was being overlooked, and I left the store shortly after.
As a Black woman, it’s important to me that I am treated like any other customer, with the same level of attention and respect. I sincerely hope that this review will be taken seriously and that the employees receive cultural awareness and sensitivity training. Everyone deserves to feel welcome and valued when they shop.
