JCPenney - Shop TX (Near Pearland)

Sera Saldana Great service! There are plenty of selections for any occasion. Friendly and helpful associates. Clean environment. Beautiful location. Close parking front and back. Prices are good, especially clearance. Go go go! Shop for the whole family !

Gayle Keller Awesome job by Liz! She went beyond the call of duty to be of help! Cant wait to come back!

DVannette Mahoney Jewelry counter personnel (College Station,TX) were very helpful with the gift I purchased via online for curbside pick up. I spoke with Jena over the phone to make her aware that I was in Atlanta, GA and not be able to pickup the order in College Station, Tx until Wed (Christmas Eve). She said that I would be able to pick it up at the jewelry counter when I arrived on Wed. Her courteous and professional customer service were stellar on the phone, as well as in the store. No AI/robot interaction other than initial phone call from Atlanta to be routed and discuss my order concern.

Taylor W I hung up before doing a survey for Candice. Supervisor Candice at JCPenney was absolutely amazing. I originally placed an order last week, but for some reason it was canceled. When I tried to reorder, the price had gone up to almost $75. The first customer service agent offered free delivery, which I already qualified for, and an $8 credit. Then I spoke with Supervisor Candice, and she was incredibly helpful. She matched the original sale price with no hesitation. Quality customer service is hard to come by these days, but every once in a while you get lucky. Please give Candice in Ohio a raise, she truly deserves it!

Shae Cuevas Kasey is amazing! Great energy and great customer service . Thank you for the coupon .

Kaitley Cowan Nice store. They always have a great clearance section. The employees are so sweet and helpful, and willing to do anything for you. Its in a good location and there is always plenty of parking close by the entrance.