J.Crew Factory - Shop TX (Near Frisco)

Allyson Gabrielle My husband and I wondered on the store on a whim after walking around the mall during our anniversary stay-cation. As a plus sized girl, shopping can be discouraging for me. Cesar was AMAZING! He helped me find my 2 new favorite pair of jeans, was patient and extremely kind! He even helped my hubs find a great pair of jeans sizes DOWN from what he thought he was! He was shocked and feeling himself! Def recommend this brand and Cesar!

Katrina Dawn Miller Im so glad this place is open. Midway Mall is pretty much dead. Ive been shopping here since the late 90s. Ive had some rude employees in the past, but recently not anymore. I like to browse their clothing racks because you never know what youre going to find.

Debbie Schmittou Best sales ladies and store manager ever! Super friendly and helpful. Store is always immaculate. I am a long time JJill customer and always find something perfect for me. Great sales too!

Ayyy_Its_ Jay I have a really hard time finding heels since I wear a woman’s 11 and also have wide feet but Karla was the best help I could’ve ever asked for. I came in for a specific type of closed foot heel because I told myself I was done with opened side heels since my feet are so wide. They ended up not carrying my size and she went the extra mile to look online for me. She asked me if there was any other shoes I wanted and I showed her these shoes I absolutely was in love with, but I had already written off in my head since I assumed they were for smaller thinner foot women. She insisted on me ordering them and if they didn’t fit right I could return them when I picked them up. I just picked them up today and I’m absolutely in love and they fit so perfect and I NEVER EVER would’ve tried them without her THANK YOU SO MUCH !!!

CAM I have to say that the senior staff is very knowledgeable w/the product and service. They are the heart of Dillards. My only complaint would be w/an older lady who had an issue w/the gift wrapping.

Natalya Navarro I had an amazing day experience at the Dillards lancome. Sandra in sales was absolutely exceptional in customer service and was fully informed on what was best for various skin types. She and her associate wrapped up my items complimentary and left me speechless in their attention to detail. I will be returning and telling my friends about it.