Michael Burrowes I came into the K&G in Irving during their incredible suit sale, hoping to pick up three of the same suits for work. They had my size, but not the quantity I wanted. Malcolm stepped in first and did everything he could to help me sort through the options. Then Miss Rosetta joined in, and that’s when the experience went from good to exceptional.
She remeasured me and showed me that I actually needed a bit more room in the jacket so I could move the way a gentleman should. Her adjustments gave me a cleaner, more classic look instead of the modern, too-snug fit you see everywhere today. She asked permission before measuring, made sure I felt comfortable the entire time, and genuinely cared about how I presented myself.
Because of their help, I left with the suits I needed and even grabbed five more shirts based on their recommendations. This isn’t my first time reviewing Malcolm, and there’s a reason for that. He and Miss Rosetta are the kind of people who make customers come back. Corporate should be proud to have them representing the Irving store. Their professionalism, care, and attention to detail are a rare thing, and they deserve all the recognition.
