1 /5 Celeste Andrade: Employees were very rude. I stood at the checkout for 5 minutes as the 2 girls working last night flat out ignored me. They pretended like they didn’t see me as I stood infront of them. The store was dead inside with one other customer in it. There was no reason why they should have ignored me like that. I manage a clothing store very similar to Rue21, and if those were my employees I would have fired them for their horrible customer service.
3 /5 Emily Jaramillo: I came in on a Wednesday night and it was so slow. It took them about 5 mins to attend to me. Which was weird since they all stared at me while folding their clothes. Anyways while I was waiting at the register with my things. The girl who rung up my stuff was extremely rude. But other than the terrible people working there the clothing is really good.
5 /5 Tonya Chronicallyillsoldier: Rue21 is a fabulous shop. There is stuff in there for mostly a younger crowd but even for someone like me, whos over 40, you can still find really nice stuff. They also sell shoes and perfume. They have other accessories as well. I like the store because this is a place where I can go buy gift card for teenagers and I know that they are going to love it.
1 /5 J G: Horrible customer service. Not a greeting or thank you.. nada. Not even 1 sec of eye contact. I felt extremely discriminated against. I will not return. I can not explain how poorly they made me feel. Just wow!!
5 /5 JoMarie Lyon: I had a dilemma with an online order/store pickup request & called them about my issue. They were so kind & helpful over the phone!! I will definitely be ordering & shopping with them again.
Red Beard The name factory connection is very misleading btw as if...no one else thought so.so 2 weeks ago after have my hernia mesh removed after seeing the helpline on tv I decided to take my car for a drive and listen to the radio ...but oh no the radio doesnt work anymore first the mesh now no radio .so in anger I went to the local hardware shop bought a hammer and beat the living daylights outta my dash the radio hung there wires sparking and sweat pouring from my body AND THEN a woman says wth are you doin to my car and at that moment I realized I had beat the shots outta some 96 year old ladys car at first I got her in a headlock then I realized I was in the wrong so I kissed her on the lips hoping it would be a good apology she attempted to call the police but not before I did a spock chop like on episode 12 season 6 her phone was DEEstroyed from the devastating blow I said to her let me get your radio reconnected so I googled it like anyone would and bah bamm!! Hey look here grandma!!! factory connection!!!It will be just like new. so I took her keys and hit her with some of that stuff people put on rags and make you pass out like in the chilling flicks you see on tv.she should be still asleep by the time I get back from hooking up the radio.arriving at factory connection I go inside and throw the dismantled almost irecognizable stero on the table the guy says ya what can I help you with I says fix it bruh he refused to says they sell clothes so I stepped outside looked up and indeed says fn factory connection sure enough so I go back in HEY buddy fix the radio do yer job already next thing I know Im sitting in kaufman jail with bubba 3 months later Im in a wheelchair with that stuff like horse riders get on there backside . My question is what the heck did I do wrong I mean what did I do really.anyway factory connection thanks for calling the cops me and bubba are now happily married in San fransisco as this is where we are mostly accepted!
Reflection 2019 Mrs. Lorraine, thanks for always given off great customer service, patience and being open to help me every time I come into your store. Most of all thanks for being so humble.
Natasha British For bags, colthes, toys and not to mention shoes just about anything you need you got to visit dds store. Great prices for good qualities and store is very spacious and nice. It is clean too. Today I visit the store 3 time in one day to show you how I am in love with the store and what they have to offer in store.
Rosa Zorrilla Sephoras star employee Madyson was so helpful and kind. She welcomed me with a smile and gave me the best customer service Ive received in a while. Thank you, Madyson!