1 /5 Robertson Family: I don’t usually leave negative reviews but I feel like management needs to be made aware. This was my first time visiting this shop. The staff at this shop was cold, short, and even rude. I tried on several occasions to greet them, ask about the store and the charity it supports, make general small talk, and I was mostly ignored then received short annoyed responses. I also witnessed a situation where a lady purchased something defective and the cashier was extremely rude to her saying she has signs posted about no returns or exchanges. I understand the policy and why it’s in place, but the staff could have been nicer and treated the situation better with a sincere attitude. Considering what the charity is for, I was saddened by my experience.