Uptown Cheapskate Fort Worth - (Near Fort Worth, TX)

1 /5 Sidney: The worst costumer service I’ve ever encountered. They treat you like a peasant when you bring in clothes to sell. They offer hardly anything on top of that. The positive ? The store offers a great selection of clothing to purchase. The Burleson location has way nicer employees and everyone welcomes you there.

1 /5 Mariany Alves (Nany): I had an awful experience at this story today. Terrible customer service. The moment I walked in the woman that checked me in and took my bags to review my items was extremely cold, with an attitude and impatient, totally unprofessional. I had a feeling from the beginning that she would target my items and I was right. When I went back to collect my items, I was told that none of my items were “acceptable “ with no reasoning. I had to ask why and the reason given (with snobby attitude) was that they were outdated, worn and with an odor. Most of my items were never used, some even with tags and some shirts I even bought at this store but didn’t like the style, so I was reselling it back but now they’re not acceptable. None of my items had an odor, they were washed and in excellent condition. The staff was indifferent with me and ill mannered. I felt super awkward and uncomfortable with the way I was treated. I spoke with the manager before leaving but she just listened and just kept saying sorry ma’am. I’m extremely disappointed with this store and you have definitely lost a customer. Posting some of my items here so yall can see it was in great condition.

5 /5 Amanda Dobbins: Such a cool place to shop! All name brands and such a big selection! I took some clothes up there yesterday and traded them in for store credit (my choice). They will give you cash on the spot but I chose the store credit option for the added 25%. Turned around and went on a shopping spree and only had to spend $4 out of my pocket! Can’t wait to go back. They are constantly putting out new stuff so every time you go you will find something new.

1 /5 Sydney Busby: Only asked for a receipt for a pair of jordans. This is the second time bringing this pair of Jordans back to the store because our shoelaces were dirty so we went ahead and changed the laces. now they dont want to take them, requesting we provide proof of purchase. Ive worked with them for years and brought plenty of designer/name brand goods and they never questioned it. Very odd. Highly dont recommend.

1 /5 Sharonn Davis: Had I seen these reviews before I would not had wasted my time. Too many bad reviews to say oh it was just one customer. One customer stated that they judge on their opinion not anything in their computer theyre extremely lowballing on items new with tags I knew they were BS when I handed them a pair of 90s ripped jeans from Forever 21and they offered me $3 brand new tags intact. Marketplace is starting to look a little better now