Zumiez - Shop TX (Near Lubbock)

5 /5 Kristina Vigil: Okay so I normally dont ever make reviews about department stores but this particular review has to do with the customer service for Zumiez I ordered a pair of shoes that were shipped to me that were in mens and I ended up having to send them back and get a different size it was very simple and the customer service was absolutely impeccable and understanding and everything was very fast!! So this is a big shout out to customer service and yes the original shoes were purchased in the Lubbock Zumiez

5 /5 Alex: I went into Zumiez the other day just looking for a new skateboard. Jacob was working solo that evening, and it was decently busy. He did an amazing job of making sure I was taken care of as well as assisting other shoppers. I ended up getting a few shirts and pants that Jacob showed me were on sale also. Super cool dude. Hats off to Jacob for excellent customer service! Its folks like him that really make the experience in the store.

5 /5 brxke lxve: Got the chance to drop by and was greeted and helped by awesome employees. I usually get assistance from a manager who’s always been very nice and friendly, but I haven’t seen her in a while. Overall a great store and I look forward to coming back.

5 /5 Michelle Port: I ordered a watch and had such a hard time with UPS! I contacted Zumies at the mall and they went out of their way to make sure that I was satisfied and went to go get the watch themselves so I could pick up hassle free. Thank you Zumies for putting customer care as a top priority!

5 /5 Bobby Heron: Workers are always so sweet