1 /5 Carmen McCook: I have been a customer of Bargains Galore for many years, and I also like to bring my donations there. Recently, though, I’ve noticed a glaring problem with the donation drop-off: it is constantly closed during regular business hours.
On a recent visit, I attempted to donate during the store’s posted operating hours, but it was closed. This was frustrating, and while I understand that staffing issues or high donation volume can cause temporary closures, this was not a one-off. This has happened more than five times in a row in the last 3 weeks.
After going out of my way that many times only to find the donation bay closed, I’ve been completely discouraged from bringing my donations to Bargains Galore. I hope they can find a better system for handling donations—whether that means further adjusting donation hours, as they have in the past, or addressing the apparent staffing issues.
Until that point, I’ll be finding a new location to donate items.
