Earthbound Trading Co. - Shop WA (Near Spokane)

5 /5 K B: Recently I went in and bought a lamp for my spouses birthday. I had called the store in advance and they held the product for me until I could pick it up. When I got home and plugged it in it didn’t quite look the way I had envisioned. I called the store and they told me I could bring it back in and compare it to the others they had in stock. I came back the following day and they brought out the other lamps (same product) and proceeded to plug them all in to see if any of them looked the way I had hoped. They even turned off the lights to the store so I could get a better look. I didn’t end up liking the way the other lamps looked but I did find different style of lamp and a diffuser instead. They made the return/exchange process very quick and easy. All of the employees involved went above and beyond with the customer service they offered. Never once did they become impatient or rude with me throughout this process. They were understanding with my point of view and truly worked with me to find a reasonable solution. 10/10 would recommend.

5 /5 Ashlee Santiago: Wow! 1. Awesomely rad store. 2. Quality of product 3. Quality of staff - "The Mirandas" 10/10. We went to the mall for 1 high-school dance dress, ended up @earthbound after a lot of fails, bought 2 dresses that my child LOVES, and accessories for $108 total. It was a steal, and I want everything. I was just mingling with the staff and they did their jobs like they were our besties. Best advice and helping us get the whole "look" together and knowledgable about everything... to inclue sizes and whats in stock. Thank you ladies!