Smith + Luca Boutique - Shop WA (Near Longview)

To you None Store manager Jason: I came in to do an online return, I was greeted by the sweetest and cutest “cowgirl” ever, she was very upfront that she hadn’t done an online return yet so if I could wait for the store manager. Jason showed up and admitted they were all in a state of learning as this store had just opened, we eventually got all the items returned and refunded. Due to sales tax differences I was shorted about ten bucks, Jason worked with me and gave me my birthday discount and store credit for the difference of sales tax, the district manager helped me select a hat and I ended up purchasing a $300 dollar Stetson, I deeply appreciate the honesty with the employees and the connection management tries to make with the customers I’ll definitely be back thank you guys and gals for the awesome service.

Stacy Ulmer The best place to shop for high quality , secondhand outdoor lifestyle clothing + gear… think Patagonia, Pendleton, vintage grandpa wool sweaters, Frye boots, cool local Ts, ski pants, rain jackets, osprey daypacks and so much more!

Aaron R Jones Great service! Polite workers! No disaapointments what-so-ever!

The Flying Izzy Yeah The store has big sizes (Im an XL), and can order for you if its not available on-hand. Shout out to Neo for helping me pick out the best dress that fits my body! ❤️

J B Great experience with Katy! Super impressed with quality ! Thank you

Carter Timm I brought in a pair of shoes I’d had for about 7 months that were starting to show some wear, and the rubber pad on the bottom had begun to peel off. Almost as soon as I walked into the store, John came over and helped me with the return and got me set up with a swap since I wanted a very similar pair (they just charge or credit the difference between the old and new pair, which in my case ended up being the same price). He clearly knew what he was doing and made the whole process quick and easy. The entire exchange took about 10 minutes. John’s great customer service and Nordstrom’s excellent return policy made this a really positive experience.