5 /5 M C Holiman: I had such an uplifting experience at Banana Republic this morning, took their survey but no room to tell about it (!?), only to mention names of those who helped. I hope management reads this: I have been on the front line since @ 1970, all jobs handling the public. When I go somewhere, I do appreciate help. First, Barton was there to greet, guide, supply and assist. He was pleasant and knowledgeable. After he got called away,
Faythe was right there to help, and a big help she was. I continued to shop and met, Mayra, who assisted me at the register. Thought that I was finished but had another question, Lindsay, completed the task in finding
an item at another store. Each person was so kind and well-informed.
I found clothing I liked, they fit, Im a happy camper. With a sale going-on, I will bring my husband soon. Ive been shopping at BR for 30 years! When they bring back their khaki fitted-shirt, let me know. The ownership in this area must be proud of their staff, they helped me tremendously and made me feel so good. Thanks!!
Heres an edit, no place did this Google say, write a Review, so Ill add to my old one (now, 3/24/18). Sorry for the other customers experience re: snobby staff. I was just there and Emily greeted and helped me, then, Lee assisted in the dressing area with more garments, finally, Jillian did a great job at check-out. All were genuinely helpful, personable, and kind.....I like that treatment! Must say that my stellar review (prior) didnt get anyone to call re: khaki shirts,
but I got one anyway. Ive been waiting since the 30 yr. old one I had didnt fit anymore. Perhaps they didnt have my number. Dont like their billing system with the card, but its not the fault of the staff. Hope the Company wakes up to that situation. The truth of the matter is: Emily, Lee & Jillian are there right now performing a super job. Go! They will help, I promise.
My Guy, Barton, had a well-deserved afternoon off, hes Fabulous!!!!! But this way, I got to meet theses fantastic ladies!!
MCH, former Host for Clint Eastwood
PBH, former Head Pro/GM for Pebble Beach