Express - (Near Concord, CA)

Kirk jackson Went to the store at about 330 Thursday 2/26/2026. I walk into find shoes. I over shot the shoe section and noticed a man in all black following me.I changed direction and so did he.he was going the direction I needed to go the he abruptly turned off. I found the shoes I needed put them on the counter and went to get a pair of shoes that I was returning. I went to the parking lot and forgot I moved my car. I went back in to make sure no one put they shoes back.as soon as I got in the syore a women in black like the man said" i say you inthe parking lot freaking out " . I said I moved my car.How did she know I was in the parking lot there are no widows? I am a 70 year old man why would they be following me around in and outside the building? Is it because my skin is darker than theres. I got my shpes out the car and went to the counter.they said they dont return shoes after they were worn. I explained I purchased them yesterday. Begrudgingly she did .

Carrie Williams We had the pleasure of meeting one of the representative by the name of Malik on 01/11/2026. He was professional friendly very knowledgeable. He answered the questions we asked. We will recommend friends and family and colleagues, because of the excellence customer experience We had with Malik. He should definitely be in management. Sincerely, Carrie W.

Katelyn Hodgins Maf is an amazing employee, she went above and beyond to help me at checkout and did everything she could for me, hope her boss sees this. She is a great employee, very helpful and exceptional customer service.

shelley ownsbey I loved this experience so very much. It was my first time in a Chicos store and they treated me like royalty. Chicos give you your own dressing room with your name on it along with your very own sales person. She waited on me hand and foot. She made suggestions on what else in the store would go with whatever I tried on and like. After all, she knew her store better than I did and knew what and where she had it. Gotta go now cause Im going back again today!!! Get to go to Italy so looking in the "Travelers" dept.

Paul Montalvo Very nice customer service and very big Tilly store. Jesus Christ Loves You!!!

tracy peterson Absolutely love my Brunt work boots. Aside from them being extremely comfortable they last through a lot of wear and tear. This pair is going on 2 years and show no signs of wearing out. Before I bought these I was going through 1 pair a year of other top named brand boots.