5 /5 Susan Mathewson: Words cannot express my amazing experience today. I walked by the Flair boutique today and saw an amazing coat in the window. I said to myself I can’t go in there dressed in sweats, due to it is such a classy boutique. So I kept walking. When I was driving home I couldn’t get the beautiful coat in the window off my mind. I then decided to call. I spoke with a lady named, Kate. She was so nice on the phone. She said come in and try it on. She was so nice on the phone. That I felt comfortable to go in. Even though I felt uncomfortable. I am so happy I went in. I bought three one of a kind blouses and two jackets. Words cannot express how amazing the quality of these items. You cannot find quality clothing like this, sadly anymore. Also, what impressed me the most was the customer service. Carolyn the owner and Kate who was helping me are so professional and nice. They did not make me feel uncomfortable by the way I was dressed. In addition, they were not overwhelmingly trying to sell me items like another store I have been to in Lincoln Center but attentive enough to make my feel welcome. Carolyn I see why you have had this classy gem since the 80’s. I remember around Christmas time several years ago when I got the pleasure to gift wrap the items customers bought from you. I was only 16 years old. I had a work permit. I am now able to afford to buy some items from you. Thank you both very much for making my shopping experience so amazing and not making me feel uncomfortable by what I was wearing. I will be back to shop here.
